Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged.
To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19)
Recommended resolutions
A registry problem was detected.
This can occur when more than one service is defined for a
device, if there is a failure opening the service subkey, or if the
driver name cannot be obtained from the service subkey. Here are some
things that you can try to resolve this problem.
Uninstall and reinstall the driver
Uninstall the driver from Device Manager and scan for new hardware to install the driver again.
You
may be prompted to provide the path of the driver. Windows may have the
driver built-in, or may still have the driver files installed from the
last time that you set up the device. However, sometimes, it will open
the New Hardware Wizard which may ask for the driver. If you are asked
for the driver and you do not have it, you can try to download the
latest driver from the hardware vendor’s Web site.
- On the device Properties dialog box, click the Driver tab, and then click Uninstall. Follow the instructions.
- Restart your computer.
- Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.
Revert to the most recent successful registry configuration
The Last Known Good Configuration
feature is a recovery option that you can use to start your computer by
using the most recent settings that worked. The Last Known Good
Configuration feature restores all the registry information and driver
settings that were in effect the last time that the computer started
successfully.
Edit the registry
As a last resort, you can edit the registry directly. Not recommended unless you are an advanced computer user.
